Shipping policy
Shipping Policy / The German Gift Shop
Last updated: 8 October 2026
Shipping Methods and Delivery Areas
We ship our orders from Germany within Germany as well as to selected European and international destinations.
Depending on the destination country, shipping weight, parcel size and available shipping method, orders are shipped in particular with DHL, Deutsche Post or UPS, or with suitable shipping partners.
Whether delivery to your desired destination country is available will be shown during checkout. If your country is not available there, please contact us at hello@thegermangiftshop.com. We will review the available shipping options individually. Versandbedingungen-aktueller-St…
Shipping Costs
Shipping costs are determined in particular by:
- the delivery address or destination country,
- the total weight and, where applicable, the size of the order,
- the selected or available shipping method, and
- the shipping service provider used for the respective delivery area.
The specific shipping costs applicable to your order will be displayed in the checkout before you complete your purchase.
If automatic shipping cost calculation is not available for a particular delivery area, we will provide you with an individual shipping quote upon request before you place your order.
For deliveries within Germany, free-shipping thresholds or promotional shipping offers displayed in the shop may apply. The shipping costs shown in the checkout at the time of the order are decisive. Versandbedingungen-aktueller-St…
Delivery Times
The estimated delivery time depends on the delivery area, the selected shipping method and the respective product.
The delivery times applicable to your order are shown on the relevant product page and/or during checkout.
Different delivery times may apply to personalised, handmade or individually made products. In such cases, the relevant information can be found in the respective product description. Versandbedingungen-aktueller-St…
Customs, Taxes and Import Duties
For deliveries to countries outside the European Union, additional customs duties, import taxes, import charges or processing fees may apply.
Unless expressly stated otherwise, these costs are not charged by The German Gift Shop and must be borne by the recipient.
The amount of such charges is determined by the competent authorities in the respective destination country and is beyond our control.
Customs clearance may also extend the delivery time. Versandbedingungen-aktueller-St…
Shipment Tracking
Where available for the selected shipping method, you will receive a shipping confirmation after dispatch of your order, including shipment tracking information. Versandbedingungen-aktueller-St…
Returns
Information about returns and the statutory right of withdrawal can be found in our Withdrawal Policy and in the return information provided on our website. Versandbedingungen-aktueller-St…