Large plush penguin by Efie

We ship carefully from Germany with DHL or, depending on the destination country, with suitable shipping partners.

Returns from Germany are generally free of charge. Returns from outside Germany are at your own expense. Consumers within the EU have a statutory 14-day right of withdrawal.

Personalized or custom-made products are excluded.

Would you like to order from the USA or South Korea? We would be happy to provide you with an individual offer for these two delivery areas.

Please send us the desired items and your delivery address by e-mail to hello@thegermangiftshop.com.

Further information can be found in our Shipping Policy and in our Cancellation Policy.

Manufacturer information, product labeling, and safety, care, and application instructions can be found on the product packaging and/or the enclosed product information.

Additional safety and care instructions can be found, if necessary, in our product description under “Description.”

Please observe all instructions before use. For questions about product safety or this product, please contact us at hello@thegermangiftshop.com

Individual product images may contain AI-generated lifestyle staging. These serve to illustrate size, mood, and application. The product description according to manufacturer specifications is decisive for the scope of delivery, appearance, and features.