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We carefully ship from Germany with DHL or, depending on the destination country, with suitable shipping partners.

Returns from Germany are generally free of charge. Returns from outside Germany are at your own expense. Consumers within the EU are entitled to the statutory 14-day right of withdrawal.  

Personalized or custom-made products are excluded.

Would you like to order from the USA or South Korea? We’d be happy to prepare a custom quote for these two destinations. 

Please email us the items you’d like to order and your delivery address at hello@thegermangiftshop.com.

For more information, please see our Shipping Policy and our Right of Withdrawal Policy 

The legally required manufacturer information as well as product-specific safety, care, and usage instructions can be found here in the respective product description under “Description.”

Supplementary product markings and notes may additionally be found on the product packaging and/or the enclosed product information.

Please read all instructions before use. If you have any questions regarding product safety or this product, please contact us at hello@thegermangiftshop.com

Individual product images may contain AI-generated lifestyle staging. These are for the purpose of illustrating size, mood, and application. The product description provided by the manufacturer is the authoritative source for the scope of delivery, appearance, and features.